FORM LOAD FAILS

May 7, 2019

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When you use  OUTLOOK 2010/2013 and try to open Forms from Organizational Forms Library Public Folder you may receive the error : FORM LOAD FAILS

This because of the Forms Cache on outlook that update by default every 24 hours.

the Solution for that :

 

1. clear Form folder from :  %USERPROFILE%\AppData\Local\Microsoft\FORMS\<profilename> (the outlook must close before)  

2. use registry :

To specify how often the cache should be refreshed in hours, use the following steps:

  1. Click Start, type Regedit, and then click OK.
  2. In the Registry Editor, locate the following key for Outlook 2010:
    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0-15.0\Outlook\Forms\ClassNamesCache
    Note You may need to create the Formsand ClassNamesCachesubkeys if they do not exist.
  3. On the Edit menu,click New, and then click DWORD Value.
  4. Type Timeout and then press ENTER.
  5. Right-click Timeout and then click Modify.
  6. In the Base frame, click the Decimalradio button. In the Value text box, type in a number from 1 to24 (the default is 24 hours) and then click OK.
  7. Exit the Registry Editor.

Disable the Names File cache

The cache can also be disabled by using the following registry setting:

  1. Click Start, type Regedit, and then click OK.
  2. In the Registry Editor, locate the following key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Forms\ClassNamesCache
    Note You may need to create the Formsand ClassNamesCache subkeys if they do not exist.
  3. On the Edit menu, click New, and then click DWORD Value.
  4. Type Disabled and then press ENTER.
  5. Right-click Disabled and then click Modify.
  6. In the Value text box, enter a value of 1and then click OK.
  7. Exit the Registry Editor.

SHMUEL H.

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