Setup can’t continue with the upgrade because the mscorsvw (11864) has open files

July 12, 2013

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Symptom

During Exchange 2013 cumulative update installation the following error message may appear:

“Setup can’t continue with the upgrade because the mscorsvw (11864) has open files. Close the process, and then restart Setup.]
[07/13/2013 03:12:12.0941] [1] [REQUIRED] Setup can’t continue with the upgrade because the mscorsvw (11864) has open files. Close the process, and then restart Setup.
[07/13/2013 03:12:12.0941] [1] Help URL: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.ProcessNeedsToBeClosedOnUpgrade.aspx

Resolution

Bu using sevices.msc’, verify that no service is in “Starting pending” state.

For further information please review:

What is mscorsvw.exe and why is it eating up my CPU? What is this new CLR Optimization Service?

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