Opening Lync 2010 client may produce the following error: "Please wait while windows configures Microsoft Lync 2010"

September 21, 2011

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Symptoms:

1. Opening Lync 2010 client may produce the following error: "Please wait while windows configures Microsoft Lync 2010".

2. MSI Installer errors may appear in the System Event Log:

 

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Resolution:

Workaround: Create a new folder named: “OCSetupDir” in the %SystemDrive% (Usually “C” drive).

Also, its recommended to review Microsoft release notes for new updates/service pack for Lync 2010 client.

Please note that changing the registry key value:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\C7376A18AE70EB645A6EA7E5F5CE44F9

-> “CBF94811614C24742897713C2A8CF527” manually may not resolve this issue.

This updates may resolved the issue that described above, without the need to use this workaround.

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