On Backups, Customer Service and the Persistence of Nagging

Monday, January 17, 2011

I have a "Western Digital My Book World Edition" Home Network Drive drive. It's a single 1TB external hard disk drive that plugs into my router and becomes a NAS server. I can map it as a mapped drive in windows to access files directly, I can stream audio and video from it and it even has a built-in (albeit primitive) torrent client that I can manage from a web interface. It's just home grade product, not very fast but streams media and stores gigs of pictures and videos for me. I quite liked it until it died on...