Classify It with the Subject Tree

Thursday, August 26, 2010

Classify It with the Subject Tree The Subjects Tree in Microsoft Dynamics CRM 4.0 helps classifying records to subjects. Classifying records allows users to easily find data and can be used to produce quality reports. Out of the box, the Subjects Tree is used to classify Cases, Products, Sales Literature and Knowledge Articles. Many legacy applications use a combination of 3 related combo fields to fully classify records. This force the user to go through a long series of clicks which usually ends with meaningful value in the first field and random data...
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