The problem is that some users can’t get to the Alerts section of the Web Access.

The cause of the problem is unknown, I have tried to go into the Database and find the cause for the problem in one of my clients sites and I was unsuccessful in doing that.

I have also tried to reinstall the Web Access with the same result.

Microsoft say that this is a known bug and it will be fixed in the next Web Access release version.

Has for Web Access 2008 SP1 it is not fixed yet.

Have Fun