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One to Remember - Doron's .NET Space

One to Remember

We were at a meeting with our customers the other day. The meeting was about the new release of our software - we showed them what we are trying to achieve, and requested their comments. One of the users who attended the meeting just couldn't understand why we keep releasing the software, fixing it, releasing it again, adding more features, releasing it again, etc. His exact words were "Why do we need all these meetings, and so many releases? Can't you just think really hard about the software before you work on it, and then release it with all features intact? Why can't it be complete to begin with?". And he asked this very seriously, like he just couldn't understand why our behavior is so weird. All we could do was smile, and tell him that we wish it was as simple as that.

Published Sunday, September 30, 2007 3:19 PM by dorony
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# re: One to Remember

You should’ve emphasized that it’s not like he has never used any software before, it’s just that he never had one that was made specially to meet his specific needs. When you build a general product, targeting a wide range of customers, you don’t run around with new (major) releases so frequently.

Sunday, September 30, 2007 7:05 PM by Meidan Alon

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